Privacy Policy

1. Who We Are

7slot (referred to in this policy as "7slot," "we," "us," or "our") operates the online casino and sports betting platform accessible at 7slot.one. We are the data controller responsible for the personal information collected through our platform.

7slot is dedicated to providing Filipino players with a secure, fair, and enjoyable gaming experience. Part of that commitment is being transparent about how we handle your personal data. This Privacy Policy has been prepared in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

If you have any questions about this policy or how 7slot handles your data, please contact our Data Protection Officer using the details provided in Section 13.

2. Data We Collect

7slot collects personal data that is necessary to provide our services, comply with legal obligations, and maintain the security of our platform. The categories of data we collect include:

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by law (for example, information related to responsible gaming self-exclusion requests).

3. How We Collect Data

7slot collects personal data through the following means:

• Direct Interactions: When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or respond to a survey or promotion.
• Automated Technologies: When you use the 7slot platform, we automatically collect technical and usage data through cookies, web beacons, server logs, and similar tracking technologies. See Section 7 for more details on cookies.
• Third-Party Sources: We may receive data about you from payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), identity verification providers, fraud prevention services, and analytics partners — all of whom are bound by confidentiality obligations.
• Publicly Available Sources: In limited circumstances, we may verify information against publicly available records for fraud prevention or KYC purposes.

4. Why We Use Your Data

7slot uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your 7slot account, including processing your registration and verifying your identity.
• Service Delivery: To provide access to games, process bets, calculate winnings, and facilitate deposits and withdrawals in Philippine Peso.
• Legal & Regulatory Compliance: To comply with the Data Privacy Act of 2012, anti-money laundering (AML) regulations, PAGCOR requirements, and other applicable Philippine laws.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized access, and other illegal conduct on the platform.
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance through our 24/7 Filipino support team.
• Responsible Gaming: To monitor gaming activity, enforce deposit limits and self-exclusion requests, and identify players who may need support.
• Marketing & Promotions: To send you relevant bonus offers, promotions, and platform updates — but only where you have given your consent or where we have a legitimate interest to do so. You may opt out at any time.
• Platform Improvement: To analyze usage patterns, fix bugs, and improve the overall 7slot experience for all Filipino players.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, 7slot processes your personal data on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform our contract with you — i.e., to operate your account and deliver the services you have signed up for.
• Legal Obligation: Processing is required to comply with applicable laws, including AML regulations, tax reporting obligations, and PAGCOR licensing requirements.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and improving our services — provided these interests are not overridden by your rights.
• Consent: For certain processing activities — such as sending marketing communications or using non-essential cookies — we rely on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

7slot does not sell your personal data to third parties. We may share your data only in the following circumstances:

• Payment Processors: We share necessary financial data with GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard to process your transactions. These providers are bound by their own privacy policies and applicable data protection laws.
• Identity Verification Providers: We work with accredited KYC and identity verification partners to confirm your identity and age as required by law.
• Regulatory Authorities: We may disclose your data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other government bodies when required by law or court order.
• Fraud Prevention Services: We share limited technical data with fraud detection partners to protect the platform and all players from unauthorized activity.
• Service Providers: We engage trusted third-party vendors (e.g., cloud hosting, analytics, customer support tools) who process data on our behalf under strict data processing agreements.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy.

All third parties with whom we share data are required to handle it in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the one for which it was shared.

7. Cookies & Tracking Technologies

7slot uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, display options, and responsible gaming limits you have set.
• Analytics Cookies: Help us understand how players use the platform — which games are most popular, where players encounter issues, and how we can improve. Data collected is aggregated and anonymized where possible.
• Marketing Cookies: Used to deliver relevant promotional content. These are only activated with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 7slot platform. For more information, refer to your browser's help documentation.

8. Data Retention

7slot retains your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Our general retention periods are as follows:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years after account closure, as required by AML regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with Philippine financial record-keeping requirements.
• KYC Documents: Retained for a minimum of five (5) years after the end of the business relationship.
• Support Communications: Retained for up to three (3) years from the date of the interaction, unless a longer period is required for ongoing dispute resolution.
• Technical & Usage Data: Typically retained for up to twenty-four (24) months, after which it is anonymized or deleted.

When personal data is no longer required, 7slot will securely delete or anonymize it in accordance with our data disposal procedures.

9. Data Security

7slot implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the 7slot platform is encrypted using industry-standard SSL/TLS protocols.
• Encrypted Data Storage: Sensitive data — including financial information and identity documents — is stored in encrypted form on secure servers.
• Access Controls: Access to personal data is restricted to authorized 7slot personnel on a strict need-to-know basis. All staff with access to personal data are bound by confidentiality obligations.
• Two-Factor Authentication: Available for all player accounts to add an additional layer of login security.
• Regular Security Audits: 7slot conducts periodic security assessments and penetration testing to identify and address vulnerabilities.
• Incident Response: In the event of a data breach that poses a risk to your rights, 7slot will notify the National Privacy Commission (NPC) and affected players within the timeframes required by the Data Privacy Act of 2012.

While we take every reasonable precaution to protect your data, no system is completely immune to risk. We encourage you to use a strong, unique password for your 7slot account and to enable two-factor authentication.

10. Your Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 7slot: